MoMoGram Privacy Policy

Last updated: September 28, 2026

MoMoGram is an app for mobile money agents in Ghana, made by Octagram Tech, Ghana. This policy explains what information MoMoGram uses, why, who can see it, and how to delete it.

What we use Accessibility for

MoMoGram uses Android's AccessibilityService and Notification access only to detect and parse mobile‑money notifications and visible on‑screen transaction text. This helps the app automatically identify transaction type, amount, sender, and success/failure status so MoMoGram can keep accurate local transaction records for agents.

Data accessed on your phone

The app reads notification text and visible on‑screen transaction text required to identify sender, amount, transaction type, and status. MoMoGram does not read or transmit audio, capture keystrokes, or collect contacts or call logs. Your MoMo PIN is typed only into your network's own prompt; MoMoGram never records or stores it.

What stays on your phone

All parsing and classification happens on your device. Your transaction history, float and cash figures, commission records and settings are stored on your phone and are not sent to us.

What is sent to our server, and why

Server communications use HTTPS. We only send what each feature needs:

• Subscription: your login email, your phone's Android device ID and the date MoMoGram was first installed, to check your free trial or subscription and to allow one phone per account.
• Payments: subscriptions and featured listings are paid through Paystack. We receive your email, the amount, a payment reference and whether it succeeded. Your card or Mobile Money details are handled by Paystack, not by us.
• Fraud warnings: when you type a customer's number, it is sent to our server to check whether other agents reported it. The number is checked and not stored.
• Fraud reports (only when you send one): the type of fraud, the reported number, your number, your email and the details you type. Other agents see how many agents reported a number, never who reported it.
• Problem reports (only when you tap Send to MoMoGram): your description, the app version, your phone model and Android version, your SIM network names and SIM settings, your last few transactions with customer numbers hidden except the last 3 digits, and the app's recent helper steps. It never contains your PIN.
• Email check: to use the Forum or Marketplace you confirm your email with a 6-digit code. We keep your email, the name you choose and a sign-in token for your phone.

Forum and Marketplace

Forum posts and replies, and the name you choose, are visible to other MoMoGram agents who have confirmed their email. Marketplace listings are visible to the same agents and include what you type (title, description, price, region and town), the contact phone number you give buyers, and up to 3 photos. Before photos are saved we resize them and remove hidden information such as GPS location. Agents can report posts and listings; reported content may be hidden and reviewed by MoMoGram. Listings end automatically after a set time unless you relist them.

Who we share information with

We do not sell your information or use it for advertising. We share it only with services that run MoMoGram for us: Paystack (payments), our email provider (to send your codes) and our web host. We may disclose information if the law requires it. To stop abuse, our server keeps a scrambled (hashed) form of your internet address for a short time; it cannot be turned back into the address.

Deleting your data

You can delete your MoMoGram account at any time on momogramapp.com/delete-account.php or in the app (Forum or Marketplace → Delete my Forum & Marketplace account). This deletes your profile and sign-ins, and removes your Marketplace listings, their photos and your contact number. Forum posts stay so conversations make sense, but show "Deleted account" instead of your name. Payment records may be kept where the law requires it. Records stored only on your phone are removed when you uninstall MoMoGram or clear its data.

Revocation & control

You may revoke Accessibility or Notification access at any time via Settings → Accessibility → MoMoGram or Settings → Apps → MoMoGram → Permissions / Special app access. Deleting records is available inside the app's settings.

Changes to this policy

If we change how MoMoGram uses information, we will update this page and the date at the top.

Contact

If you have questions, contact info@octagramtech.com or WhatsApp +233 55 695 6461.